Feedback from previous guests about their experience.
90%
liked the hotel and would stay again
Friendly staff
Great location
Price
Limited dining options
9.0/10
Perfect
Rooms
9.1
Location
9.9
Service
8.9
Dining
8.7
Guest reviews
9.0/10
based on 7 reviews
5/5
based on 2870 reviews
9.5
9.5/10 based on 762 reviews
#4 of 389 hotels in Vienna based on Tripadvisor
James
United States,
May
2024
9.2/10
Staying at this hotel was a wonderful experience! The rooms had large windows looking directly onto the cathedral, which was great for letting in a cool breeze later in the day. They were modern with fabulous touches and offered an unbelievable view. I especially appreciated the complimentary sunglasses, a nice extra touch. The breakfast was delicious with a huge array of choices, and the dining room provided a superb view. The staff members were incredibly friendly and efficient. The only downside was that my room was not supposed to be ready until 3:00 pm, but being on the first floor made it accessible right away.
Rooms
9.0
The rooms were modern with fabulous touches and offered an unbelievable view. The large windows looking directly onto the cathedral were great for letting in a cool breeze later in the day.
Service
9.0
The staff was kind, extremely helpful, and always friendly and efficient. They provided excellent service, being courteous, efficient, and helpful throughout my stay.
Location
10.0
The hotel is in the middle of everything, surrounded by restaurants, bakeries, shops, and transport options. It's the perfect base to explore the beautiful city and easily connect with guided tours. Additionally, being in the center of Vienna right next to the Stephan Dom was fantastic for getting around and enjoying local attractions.
Dining
9.0
The dining experience was fantastic with an excellent selection beautifully presented. I enjoyed the view of the cathedral while indulging in delicious meals. Plus, having pieces of fruit available at breakfast and at the reception was a nice touch.
Facilities
9.0
The hotel boasts excellent facilities to enhance the stay, ensuring comfort and convenience for guests.
Eric
United Kingdom,
April
2024
9.4/10
Staying at the hotel was a truly delightful experience for me! The rooms were modern, uniquely comfortable, and perfectly quiet, with spotless cleanliness and daily top-ups of coffee and tea. The breakfast, varied and of high quality, added a special touch to my mornings. The location was ideal, providing quick access to the metro and placing me right in the heart of Vienna.
Rooms
10.0
The rooms were spotless, modern, and uniquely comfortable, with high-quality amenities and perfect quietness.
Service
9.0
The staff, from the reception to the breakfast waiters, were extremely hospitable, friendly, and always ready to assist, making my stay very pleasant.
Location
10.0
The location could not have been better, with quick access to the metro, and being centrally positioned across from St Stephen's Cathedral, at the heart of the city.
Dining
9.0
The dining experience was fantastic, with a tasty, varied selection including fresh donuts, made-to-order pancakes, and beautiful views of St Stephen's Cathedral.
Facilities
9.0
The facilities offered everything I needed for a comfortable stay, making my time at the hotel even more enjoyable.
Thomas
United Kingdom,
March
2024
8.6/10
My stay at the hotel was wonderful. The rooms were spacious enough to accommodate my family of four comfortably and were tastefully decorated in modern style. I appreciated the complementary snacks and traditional wine tumbler that added a special touch. The rooms had ample storage, a fantastic Nepresso machine, and plenty of plugs and USB ports. However, the price could have been a bit lower.
Rooms
9.0
The rooms were spacious, tastefully appointed, and well-equipped with complementary snacks and a traditional wine tumbler.
Service
8.0
The service was excellent, especially from the charming and helpful Diane who went the extra mile to make my stay memorable. The staff, including Diana and Sophie, were super friendly and accommodating. However, the value for money could have been better.
Location
9.0
The hotel's location was exceptional, allowing easy access to various sightseeing spots and being next to a U-bahn stop. It truly enhanced my Vienna experience. However, the price could have been a bit more competitive.
Dining
8.0
The dining experience was excellent with a lovely buffet breakfast that offered good quality and variety. I enjoyed slight variations throughout my stay. However, the Italian food options could have been expanded for more variety.
Facilities
9.0
The hotel had great facilities that contributed to a comfortable stay, with everything well-maintained and convenient. However, the price of certain amenities could have been more competitive.
Friendly staff
Price
Jay
United States,
February
2024
9.2/10
My stay at the hotel was truly enjoyable. The rooms were lovely and clean, with a great bathroom and a fabulous shower. Although we didn't have a view, the spacious and very comfortable room more than made up for it. The service was exceptional, especially from the charming and always helpful Diane who went the extra mile one day. The love and hospitality shown by the staff made our experience even better. The location couldn't have been better, with easy access to St Stephen's Cathedral and plenty of nearby restaurants and shops. The dining was excellent, catering to every taste, and the facilities were top-notch.
Rooms
9.0
The rooms were spacious, clean, and very comfortable.
Service
9.0
They even surprised my husband with a birthday cake!
Location
10.0
The hotel's location was perfect, with easy access to St Stephen's Cathedral and all the main landmarks of the city. It was a short walk to the subway station, making it very convenient.
Dining
9.0
The dining experience was excellent every morning of our stay, with a variety of tasty options and a great view of St Stephen's Cathedral.
Facilities
9.0
The hotel's facilities were excellent, providing everything we needed for a comfortable stay.
Steve
United Kingdom,
December
2023
9.0/10
My stay at the hotel was simply fantastic. The room was spacious, quiet, and had a great view of St Stephen's across the plaza. The location was unbeatable, right in the heart of the old city and close to all the shopping areas. The service was top-notch, with incredibly friendly staff always going the extra mile. The dining experience was excellent, offering a variety of choices to suit every taste.
Rooms
9.0
The room was spacious and yet quiet, with the most comfortable bed and great amenities like a sitting area and dining area. The bathroom was huge with a fantastic shower and even a separate toilet.
Service
9.0
The staff, especially Diane, were all very good and helpful. They assisted with everything from getting tickets to the Vienna Philharmonic to booking airport transfers. The service was excellent all around.
Location
10.0
The location was excellent, centrally located with quick access to the metro. It was perfect for exploring the city and walking to all the famous spots.
Dining
9.0
The dining experience was exceptional, with high-quality food and a variety of options. The view over the cathedral precinct made dining even more enjoyable.
Facilities
8.0
The hotel offered a range of facilities including room service, laundry, and a doctor on call. Everything was well-maintained and convenient for guests.
Matt
United States,
October
2023
9.2/10
I truly had a cozy and enjoyable stay at this hotel. The rooms, although not very spacious, were incredibly comfortable, equipped with all the amenities I needed. It felt spotless and tidy, just like a pharmacy. The location was perfect for exploring Vienna on foot, with convenient access to the Metro station. The dining experience was delightful, especially with a delicious breakfast overlooking Stephansplatz. However, the lack of drawers in the room was a drawback for me.
Rooms
9.0
I found the rooms to be small but very comfortable with full amenities, and the beds were just the right size and very cozy. It was immaculately clean and well-kept.
Service
9.0
Big congratulations to the team at this hotel, they are the ones who made my stay truly special. Their kind and helpful nature, along with great advice, added so much to my experience. The daily replenishment of supplies was a nice touch.
Location
10.0
The location of this hotel is a dream for travelers like me. Just a stone's throw away from the Metro station and other main attractions, it made exploring Vienna incredibly convenient and enjoyable.
Dining
9.0
Dining at the hotel was a delightful experience, with a buffet-style restaurant offering a picturesque view of Stephansplatz. The variety and freshness of the food were impressive, and the breakfast was a treat every morning.
Facilities
9.0
The facilities at the hotel were top-notch, offering everything I needed for a comfortable stay.
Malcolm
United Kingdom,
May
2023
9.0/10
I absolutely loved my stay at this hotel! The location couldn't be more central, and the view of St Stephen's Cathedral from my room was simply magical. The service was beyond nice, accommodating to all our needs, and the staff was so helpful. However, the dining experience was a bit on the pricey side. The rooms were like new, spacious, and accommodated us perfectly as a group of four adults.
Rooms
9.0
The rooms were like new, spacious, and accommodated us perfectly as a group of four adults.
Service
9.0
The service was beyond nice, accommodating to all our needs, and the staff was so helpful.
Location
10.0
The location couldn't be more central, right in front of St Stephen's Cathedral. It's perfect for exploring the old town area on foot.
Dining
8.0
The dining options were of a high standard, catering to all tastes perfectly.
Facilities
9.0
The hotel offers all the necessary facilities for a comfortable stay.
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